They’re Talking About You: Social Media and Public Safety »

By Rich on Apr 17, 2008 in Editorial, NIOA, Social Media, Technology, Twitter, Utterz, public information, public safety |

I submitted the following article to the National Information Officers Association (NIOA). I am currently serving as Vice President of the NIOA. This article was printed in the March/April 2008 edition of the NIOA News.

“The future is here. It’s just not evenly distributed yet.” — William Gibson, science fiction author.
They’re Talking About You: Social [...]

When the Media Hurt Themselves »

By Rich on Apr 11, 2008 in Public Relations |

Who is in the right? A field reporter is covering a story and the anchor asks for more information. An argument results while ON air. This should never have happened. Effective guidelines for handling live feeds should be in place, but…