Are people really using it?

Ragan Communications did a man-on-the-street segment to find out how people in the area are using social media.

From their web site:

Ragan hit the streets of Chicago to hear how workers use blogs, Facebook and other social media tools for business and personal use—and how often they tweet on Twitter.

Though many of us are avid users of some of these tools, we still have to realize that many people have never heard of them.

Ragan Video